Algae Free Guarantee
Family Pools Guarantees it!
We, at Family Pools & Patios, Inc., GUARANTEE you that if you,
our valued customers, follow our easy chemical plans that your pools
will remain FREE FROM ALGAE or we, at Family Pools, will trouble
shoot the chemical problem and GIVE YOU THE CHEMICALS FOR FREE that
we feel are needed to clear your pool. Algae clearing chemicals
included in our program are shock and algaecide products of our
choice that we feel will eliminate your algae. Any other chemicals
needed to balance the water (which should already be balanced
according to our plans) or to help eliminate any non-algae problems
such as mineral or pollen problems, etc. will be the sole
responsibility of you, the consumer.
We all need to play fair so we cannot, obviously, be responsible
for:
- algae present upon opening the pool or any algae problems
present before starting one of our programs or due to the
termination of one of our programs
- inadequate filtration - we recommend that you run your
filter a minimum of 12 hrs per day.
- dirty filters - backwash and clean your filter as needed to
maintain proper flow
- improper maintenance - empty baskets regularly to maintain
proper flow and vacuum as needed
- improper water balance - the key base to all plans is a
balanced pool so that other chemicals work effectively and for
swimming comfort and equipment care
For the GUARANTEE to work, your pool must test in the proper
sanitizer range and the pool must be balanced. Otherwise, we know
the problem right off the bat.
If the pool tests properly and you have algae after following one
of our algae-free plans, we will step up and give you the chemicals
to kill the algae. Follow our rules and we don't think you'll have
to worry about it.
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